1. Overview

This Privacy Policy describes how MTRL Solutions LLC ("MTRL," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at mtrlworks.com, use our services, apply for work opportunities through our platform, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you don't agree, please don't use our services.

MTRL Solutions LLC is headquartered at 417 Main Ave Suite 17, Fargo, ND 58103. For privacy-related questions, contact us at hello@mtrlworks.com.

2. Information We Collect

Information You Give Us

When you interact with MTRL — whether through our website, through NextCrew, by email, or by phone — you may provide:

Identity information: Your name, date of birth, and government-issued ID information when required for employment verification.
Contact information: Email address, phone number, and mailing address.
Work and professional information: Employment history, skills, certifications, availability, references, and work preferences.
Account credentials: Username and password if you create an account through NextCrew or our platform.
Communications: Messages, emails, texts, or other communications you send to us.
Payment and payroll information: Banking details or payment information collected for payroll purposes through our payroll partner, Everee. This information is handled directly by Everee under their own privacy policy.
Business information (for clients): Company name, billing address, contact information, and information about your staffing needs.

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information:

Device and browser information: IP address, browser type, operating system, and device identifiers.
Usage data: Pages you visit, links you click, time spent on pages, and referring URLs.
Cookies and similar technologies: See the Cookies section below for details.

Information From Third Parties

We may receive information about you from third parties, including:

Background check providers (with your consent) for employment screening.
References you provide during the application process.
Our workforce management platform, NextCrew.
Clients who provide information about workers they've engaged through MTRL.

3. How We Use Your Information

We use the information we collect to:

Match workers to opportunities: Connect workers with jobs, gigs, and projects that fit their skills, schedule, and goals.
Fulfill client requests: Source, vet, and place qualified workers for clients' staffing needs.
Operate and improve our platform: Manage accounts, process applications, and improve how our services work.
Communicate with you: Send job notifications, scheduling information, updates about your application or placement, and responses to your inquiries.
Process payroll and payments: Facilitate worker compensation through our payroll partner.
Comply with legal obligations: Meet employment law requirements, maintain required records, and respond to lawful requests from government authorities.
Verify identity and eligibility: Confirm work authorization and conduct background checks where required.
Protect against fraud and misuse: Detect, investigate, and prevent fraudulent or harmful activity.
Improve our business: Analyze trends, understand how our services are used, and make them better.
Marketing (with your consent): Send you information about new opportunities, services, or updates that may be relevant to you. You can opt out at any time.

We do not use your information to make fully automated decisions that significantly affect you without human review. Placement decisions always involve a real person on our team.

4. How We Share Your Information

We don't sell your personal information. Full stop. We share it only in the following limited circumstances:

With Clients

When we place you in a role or submit you as a candidate, we share relevant professional information — your name, skills, experience, and availability — with the client. We do not share sensitive personal information beyond what's necessary for the placement.

With Service Providers

We work with third-party vendors who help us operate our business. These include:

Everee — payroll processing and payment services.
NextCrew — workforce management platform.
Background check providers (with your consent).
Cloud storage and IT service providers.
Communication platforms (email, SMS).

These vendors are contractually required to protect your information and use it only to perform services on our behalf.

For Legal Reasons

We may share your information when we believe in good faith that disclosure is required to comply with applicable law, a court order, a government investigation, or to protect the rights, property, or safety of MTRL, our workers, clients, or others.

Business Transfers

If MTRL is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this happens and your information becomes subject to a different privacy policy.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience and understand how people use our site.

What We Use

Essential cookies: Required for the site to function. Cannot be disabled.
Analytics cookies: Help us understand traffic patterns and improve the site (e.g., Google Analytics). These are anonymized where possible.
Preference cookies: Remember your settings and choices.

Your Choices

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them after the fact. Note that disabling cookies may affect the functionality of parts of our site.

For Google Analytics specifically, you can opt out using the Google Analytics Opt-out Browser Add-on.

We do not respond to "Do Not Track" signals at this time, as there is no consistent industry standard for doing so.

6. Data Retention

We keep your information for as long as necessary to provide our services and comply with our legal obligations. In practice, this means:

Worker profiles and placement records: Retained for the duration of your relationship with MTRL and for a period after, as required by employment law (typically 3–7 years depending on jurisdiction and record type).
Client records: Retained for the duration of the client relationship and for a reasonable period after for legal and business purposes.
Application data (if not placed): Retained for up to 2 years in case a relevant opportunity arises, then deleted or anonymized.
Website analytics data: Retained in aggregated or anonymized form for up to 26 months.
Communications: Retained as long as reasonably necessary for business or legal purposes.

When we no longer need your information, we securely delete or anonymize it.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. We honor these rights regardless of whether they are legally required in your jurisdiction.

Rights You Have

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct inaccurate or incomplete information.
Deletion: You can ask us to delete your personal information, subject to our legal obligations to retain certain records.
Portability: You can request your data in a machine-readable format where technically feasible.
Opt-out of marketing: You can unsubscribe from marketing communications at any time via the link in any email we send, or by contacting us directly.
Withdraw consent: Where we rely on your consent to process your data, you can withdraw it at any time (though this won't affect processing already done).

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what categories of personal information we collect, the right to opt out of the sale or sharing of personal information (we don't sell it), and the right to non-discrimination for exercising your privacy rights.

How to Exercise Your Rights

To make a request, contact us at hello@mtrlworks.com or at the address below. We will respond within 30 days. We may need to verify your identity before processing your request.

8. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. This includes encrypted data transmission (HTTPS), access controls limiting who within MTRL can access personal data, and working only with service providers who meet appropriate security standards.

That said, no system is completely secure. We cannot guarantee the absolute security of your information, and you transmit data to us at your own risk. If you believe your information has been compromised, contact us immediately at hello@mtrlworks.com.

9. Third-Party Links

Our website and communications may contain links to third-party websites — including NextCrew, Everee, and others. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party services you use. We are not responsible for the privacy practices of sites we don't own or control.

10. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18, we will delete it promptly. If you believe we may have collected information from a minor, please contact us at hello@mtrlworks.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will notify you by email (if we have your contact information) or by posting a prominent notice on our website before the change takes effect.

Your continued use of our services after any changes constitutes your acceptance of the updated policy. If you don't agree with the updated policy, please stop using our services and contact us if you'd like your information deleted.

Privacy Policy